Terms and conditions
OCEANO PEARLS security
We believe in providing a safe and secure experience for all of our online visitors.
The following describes the information we will collect from you when you order from us:
- your name
- email address
- shipping address
- payment information including credit card number
- billing address
- phone number
If you create an account, we will collect information about your purchases and payment methods as well as the shipping addresses you use and add to your address book in order to make future shopping experiences faster and more convenient for you.
How we use the information we collect:
We use the information we collect internally in our business for many business purposes, such as to (i) provide the products you may order, including processing orders and returns; (ii) analyze trends and conduct research about improving our services; (iii) provide support and respond to
> questions from customers and website visitors; (iv) improve our website, products and services; (v) learn about customers’ needs; (vi) contact customers for research, information, and marketing purposes, including customizing our product recommendations to you based upon your information
and purchases; (vii) track traffic patterns and site usage; (viii) enable online ordering and provide customer service with respect to such orders; (ix) correlate information with other commercially available information to identify demographics and preferences to assist us in our marketing efforts;
(x) provide specific relevant marketing, promotional, or other information to you; (xi) address information security and / or privacy practices control, network functioning, engineering, and troubleshooting issues; (xii) investigate claims and / or legal actions, violations of law or agreements, and compliance with the relevant applicable laws and legal process; (xiii) comply with law, or based on our good faith belief that it is necessary to conform or comply with the law, or otherwise to disclose information to prevent fraud to reduce credit risks, to cooperate with police or other governmental authorities, or to protect the rights , property or safety of visitors to the website or the public; and, (xiv) process or engage in a sale of all or part of our business, or if we go through a reorganization or merger.
OCEANO PEARLS DELIVERY
We use DHL, TNT or FedEx.
Delivery takes one day if domestic and 3 -5 days if abroad.We do our very best to ship every in-stock item and order within 24 hours of it being placed. If a portion of your order is not currently available, we will contact you as soon as possible.
Delivery takes one day if domestic and 3 -5 days if abroad.
Everything we ship – both domestically and internationally – is completely insured by either UPS or our third party insurer. Our international shipping carrier depends on the insurance value and
destination of the order. If you are receiving your order outside of the United States, you will be responsible for all taxes / duties incurred through the customs department of the country to which you are shipping. It is possible for some orders to experience a delay in customs. We have no
control over this and ask that you contact your local customs agency if necessary.